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Abu Aisheh, Y (2011) Climate change and the built environment: an evaluation of sustainable refurbishment options for higher education buildings in the UK, Unpublished PhD Thesis, , University of Birmingham.
Ahmad, H S M (2011) Development of knowledge management model for knowledge management implementation and application in construction projects, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Al-Saqer, K M (2001) An investigation into the development processes and project management practices of government construction projects in Saudi Arabia, Unpublished PhD Thesis, , University of Birmingham.
Alsabban, A (2019) A study on analysing mega-project failures in Saudi Arabia by using agency theory, Unpublished PhD Thesis, , University of Birmingham.
Ballard, H G (2000) The last planner system of production control, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Daheshpour, K (2018) Network level decision support system to assess railway track maintenance needs, Unpublished PhD Thesis, , University of Birmingham.
Debela, G Y (2021) Assessment of government policies and regulations in the process of adopting Public-Private Partnership for infrastructure development in Ethiopia, Unpublished PhD Thesis, , University of Birmingham.
Delgado-HernaÌndez, D J (2005) A framework for building quality into construction projects, Unpublished PhD Thesis, , University of Birmingham.
- Type: Thesis
- Keywords: improvement; quality management; service quality; total quality management; Mexico
- ISBN/ISSN:
- URL: https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.433493
- Abstract:
Marketplaces around the world have become very competitive in most sectors. Manufacturing companies, for instance, have realised that a key area to ensure commercial success is good product quality and several methods to help in this regard have emerged under the Total Quality Management (TQM) umbrella. However, to date, associated research in the construction sector has received little attention by comparison. This project concerns the development of a new framework to ensure that quality is built into construction projects. Various approaches that have been proposed for use in the sector had limitations related with their applicability. The framework developed in this work addressed these as well as incorporating manufacturing improvement methods that were suited to construction projects (these methods were established from a postal survey carried out in the UK and in Mexico). The resultant framework incorporates quality policy, product and service quality, the construction process, people and their culture and quality improvement methods. A set of guidelines for the implementation of the latter was also developed. An evaluation in five construction companies verified that the framework was simple, easy to understand, systematic, well structured, practical and applicable t the construction sector. An empirical study at one of the five firms involving the design of a children's nursery, used the "design" stage of the framework. This exercise resulted in better communication with customers, a better understanding of customer needs and a list of their main requirements. Overall, the objectives set at the outset of this research have been achieved.
Gomez, C P (2002) A study of the situated practice of benchmarking in the UK construction industry, Unpublished PhD Thesis, , University of Birmingham.
Goodfellow-Smith, M (2019) How can finance and insurance institutions help deliver sustainable city infrastructure?, Unpublished PhD Thesis, , University of Birmingham.
Hackett, J A (2011) The role of cost estimators in UK construction: a case for, and steps towards, an estimating profession, Unpublished PhD Thesis, School of Civil Engineering, University of Birmingham.
Haji Md Yusof, I (2019) Development of lean design process for building construction projects, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Hasan, N (2006) Developing a balanced scorecard model for evaluation of project management and performance, Unpublished PhD Thesis, , University of Birmingham.
Hughes, P M (1990) Buildings and the building trade in Worcester 1540-1650, Unpublished PhD Thesis, Department of History, University of Birmingham.
Ireland, P N (2005) Supply chain management in construction: an analysis of the appropriateness of proactive supply chain management thinking for the construction industry, Unpublished PhD Thesis, Birmingham Business School, University of Birmingham.
Jabang, S-W (2017) An investigation into the use of public procurement and commissioning to deliver community (societal) value, Unpublished PhD Thesis, School of Government and Society, University of Birmingham.
Jacobs, A (2007) Will the new offence of corporate manslaughter motivate companies to prioritise safety over profit?, Unpublished PhD Thesis, School of Law, University of Birmingham.
Kalyviotis, N (2022) Balancing economic, social and environmental value in transport infrastructure business models, Unpublished PhD Thesis, , University of Birmingham.
Kamat, K J (2003) Decision making and negotiation: Establishing social order on a construction site, Unpublished PhD Thesis, , University of Birmingham.
Kavishe, N W (2018) Improving the delivery of PPP housing projects in developing countries, Unpublished PhD Thesis, School of Engineering, University of Birmingham.
Keskin, F S (2021) Integration of lifecycle assessment into structural intervention scenarios for assessing environmental impacts of vulnerable buildings, Unpublished PhD Thesis, , University of Birmingham.
Kugonza, S (2010) Influence of formal and informal institutions on outsourcing of public construction projects in Uganda, Unpublished PhD Thesis, School of Government and Society, University of Birmingham.
Low, S P (2012) Strategic development of the built environment through international construction, quality and productivity management, Unpublished PhD Thesis, School of Civil Engineering, University of Birmingham.
McCarthy, S C (1991) BOT and OMT contracts for infrastructure in developing countries, Unpublished PhD Thesis, School of Civil Engineering, University of Birmingham.
Mulekezi, L (1990) The design of project estimating systems, Unpublished PhD Thesis, , University of Birmingham.
Naghashian, M H (2015) Generalised cost benefit analysis for large infrastructure projects: the case of the Channel Tunnel rail link, Unpublished PhD Thesis, School of Mechanical Engineering, University of Birmingham.
Perera, T G U P (2019) Achieving sustainable housing affordability through an institutionalist approach to communicative planning: a case study of a new settlements and sustainable urban extensions in England, Unpublished PhD Thesis, School of Geography, Earth and Environmental Sciences , University of Birmingham.
Rooke, J A (2001) Researching culture on construction projects, Unpublished PhD Thesis, , University of Birmingham.
Rowlands, A S (2016) Effective collaboration in construction: the importance of managing power, Unpublished PhD Thesis, Birmingham Business School, University of Birmingham.
Sansakorn, P (2018) Development of a risk assessment methodology and safety management model for the building construction industry: case studies from Thailand, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Sasidharan, M P (2020) A risk-informed approach to setting economically-justifiable maintenance strategies for railway tracks, Unpublished PhD Thesis, , University of Birmingham.
Soe, Y (2017) Construction supply chain risk management framework for construction projects: case studies in Myanmar, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.